Terms and conditions


Last updated: 02/23/2026

1. Seller

These terms apply to bookings made on this website. The seller is Chez Claude. Contact: bernaldez@orange.fr.

2. Booking

You submit a booking request with your dates. The booking is only confirmed after host approval and, when required, online payment.

3. Prices

Prices are shown in euros (incl. taxes) and include the nightly rate and any selected optional services.

4. Payment

Payment (when required) is processed online through a payment provider. Payment confirmation is evidence of the transaction.

5. Cancellation

Any cancellation less than 7 days before the start date results in a 30% retention of the booking total.

Optional services are excluded from this retention calculation.

6. Refund

Any cancellation more than 7 days before the start date results in a full refund to the customer. Under French consumer law (Article L221-28), accommodation services provided on a specific date are not subject to a withdrawal right.

7. Liability

The seller is not liable for indirect damages. In case of force majeure, obligations may be suspended.

8. Governing law

These terms are governed by French law. In the event of a dispute, the parties will seek an amicable solution before any court action.